All orders are made to order, and shipped from our Montréal studio. Please allow 1 week for the creation of your order, plus shipping times. This small batch production method avoids textile waste and promotes conscious consumerism.
We’re taking industry-leading health precautions and doing everything we can to ensure the safety of our postal workers, our community and you.
|Canada||Flat Rate $5 shipping to Canada via Canada Post Standard mail. 3-5 Business Days. Free over $200.|
|USA||Flat rate $10 shipping to USA Via Canada Post Standard International 4-8 Business Days. Please note that the receiver is responsible for paying Import Duties. Free over $200.|
Flat rate $19 shipping via Canada Post. Standard International 6-10 Business Days. Please note that the receiver is responsible for paying Import Duties. Free over $200.
WHAT IS THE SHIPPING POLICY?
All orders are fulfilled within 5-7 business days from the date the order is placed. Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with tracking information if you selected this option at checkout.
*Please note that international customers are responsible for duties and taxes upon delivery.
WHAT SHIPPING PROVIDERS DO YOU USE?
We use Canada Post for all Canadian orders. Ground shipping for all Canadian orders may take up to 9 business days to arrive from the day you receive your shipping confirmation. International orders may take up to 10 business days to arrive from the day you receive your shipping confirmation.
FREE RETURNS AND EXCHANGES
Free exchange or return within 14 days after delivery. To be eligible for a refund or exchange, your item must be in original condition. Please keep in mind that all sale, fragrance, and bedding items are final sale.
If you need to exchange your product for a new size simply send an email to email@example.com and we will provide you with the shipping label to return your item. We can send you a new size at no extra cost.